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Frequently Asked Questions

Send us detailed CAD drawings of the building and provide a list of required materials. If there are no detailed drawings, our company’s professional designers can also deepen the drawings and then list the materials quotation list.

We will charge a sample fee, but the sample fee will be refunded after the formal order takes effect.

Yes, we will design and process decorative products of different materials according to the needs of customers’ different building styles.

If the customer has such needs, we can decide whether to contract the installation and construction based on the actual situation of the project location.

Samples take 3-10 days, mass production time usually takes 30-40 days, depending on different order quantities. During peak season, delivery time may take 40-50 days.

Usually shipped by sea. The port is Shanghai.

We have a production team specializing in the production of European standard components, as well as a professional QC quality inspection team. Quality first is the principle of our factory. The product has a 5-year warranty, and maintenance and repair technical guidance will be provided later. All our products will undergo strict quality inspection before delivery, and we can also conduct remote quality acceptance via photos or videos with customers.

Certainly. You are more than welcome to visit us at any time, however, we do ask that you call or email in advance to arrange a visit.

Chinese Office

Address:

189 Gongshang Street, Xinzao Town, Donghai Town, Qidong City, Jiangsu Province, China

Phone (WhatsApp):

+61 411 417 076

Email:

info@guangxugrc.com